Shipping & Returns
We want you to feel confident and satisfied with your purchases from us. That's why we've outlined our return guidelines below to ensure a transparent and straightforward process for our valued wholesale customers.
1. Condition of Returns: To be eligible for a return, all items must be in their original condition. We accept returns for store credit only, allowing you to select the perfect replacement.2. Proof of Purchase: Please include the original invoice with your return. This is necessary to verify your purchase and expedite the processing of your store credit.
3. Restocking Fee: We understand that plans can change. To accommodate this, we apply a minimal restocking fee for late returns:
- Returns within 30 days are subject to a 10% fee.
- Returns within 60 days are subject to a 20% fee.
- Returns within 90 days are subject to a 30% fee.
5. Returned Checks: A $30.00 fee will be applied for any returned checks. This fee covers the processing and banking costs associated with returned payments.
6. Legal and Collection Fees: In the event of non-payment, the purchaser is responsible for all associated costs, including attorney fees and finance charges, should collection efforts become necessary.
Our team is here to support you through every step of your purchasing journey, including returns. Should you have any questions or need further assistance, please don't hesitate to contact us.